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It would be an understatement to say that 2020 didn’t turn out to be the year we expected. In a moment’s notice, the world in which we lived, worked and reveled in became a completely different place.
“Going back to normal” has become a nostalgic idea. Now, nearly a year into the global health crisis, we know in many ways that’s a good thing.
Even 2020 had its silver linings
While the past year has bared a lot of hardship, it also opened new and innovative ways of doing things. Industries and businesses were faced with new challenges, but also with new opportunities to rethink the way we work, laying the groundwork for how companies will do business in 2021 and beyond.
The global health crisis accelerated the future of work and provided real-world proof points and insight into the viability of a flexible workforce. We’ve seen that a remote-centric workforce is not only doable and scalable but also in demand. Forty-three percent of full-time American employees say they want to work remotely more often after the economy has reopened. In response, about two-thirds of businesses that have adopted remote work policies as a result of the pandemic plan to keep at least some of those